Compliance – and why it matters

Not everybody is a huge fan of compliance. Whatever industry you’re in, proving your company meets regulatory standards via a third-party audit is often seen as an inconvenience, or – as this Forbes article puts it – ‘a bureaucratic nuisance’. But it doesn’t have to be that way. Instead of viewing compliance negatively, at GUK


What is good customer service?

In today’s competitive business landscape, and in an age of instant online reviews and social media shares; providing good customer service is more important than ever. Regardless of the product or industry, the way you look after your customer before, during, and after a purchase is often the deciding factor that gives you the edge


PSS and GUK surprise 6-year-old Back On Track mascot

Six-year-old Tony Hudgell has dreams of becoming a professional racing driver when he grows up. A double amputee who has raised more than £1.5 million for charity after being inspired the late Captain Sir Tom Moore, Tony is the mascot for the charity Back On Track – which provides support to injured veterans. Last week,


The true value of company values

A strong set of company values is the foundation of any business. Your values should help you articulate the DNA of your business – what matters to you, what you stand for, and what you expect from your teams. They should tell prospective employees, suppliers and partners what your business is all about, and what


Wellbeing in the Workplace

1 in 4 people are affected by mental health problems each year Almost 1 in 5 adults are likely to have experienced some form of depression throughout the COVID–19 pandemic. Wellbeing in the workplace needs to be more than just a successful training course, it must also involve great engagement and support in order to