At GUK we fully appreciate that aviation security is a complex, demanding and constantly changing discipline necessitating the need for a highly responsive, flexible and sophisticated approach. Professional, competent and customer attentive are just some of the words which describe how we operate, interact and deliver bespoke security services to a variety of high profile logistically critical clients, from key transportation hubs to ancillary service providers. Our reputation has been built on the ability to anticipate end user requirements, tailor solutions and deliver an unparalleled level of service.
Customer service underpins everything we do at GUK particularly in the aviation sector where the passenger experience is of paramount importance
We provide premium Airline Representation and Meet & Assist services at major airports across the UK. We strive to ensure on time departure by managing all stakeholders involved and aim to provide passengers with a seamless transition through the process of departing an airport whilst enjoying all the services the airport has to offer.
GUK Aviation airport concierge is built on a reputation for quality with over 20 years’ experience delivering seamless, stress free and high end customer experience. We are committed to ensuring our customers experience an enjoyable journey throughout the airport experience. GUK Aviation Airport Concierge is available throughout London airports for arriving, departing or transiting passengers.
We deliver bespoke services to a variety of high proﬁle clients. These include leading international airports, airlines, cargo operators, handling agents, and ﬁxed based operators. We understand the airport is a business and the goal is to move passengers through security into the airside lounges and retail areas as quickly as possible whilst ensuring the transition is pleasant for the passenger. We ensure the security processes are managed and operated efficiently and the passenger receives excellent customer service every step of the way.
Contingency & Resilience
Our contingency service is unique in the sector and enables us to deploy large numbers of experienced, trained and competent operatives at short notice to locations within the UK and overseas. Working with our partner company, Redline Assured Security, we are able to provide turn-key solutions incorporating management and planning expertise, labour, specialised training, supervision, quality assurance and auditing.