What does great customer service look like for Security Guards? First and foremost, a security guard’s role is to protect – whether that’s property, people, or both. Nothing should compromise a security guard’s ability to offer protection, but customer service is inextricably woven into every guarding role.
5 ways company values are key to business success Strong company values are the foundation of any successful business.
Near miss reporting, and why it’s so important Near misses are the almost-accidents that could – on another day, or in another moment in time – become real accidents. So it’s absolutely vital that we report and rectify them when they happen.
6 steps to boost employee engagement For any business, employee engagement is key to getting the most from your staff and ensuring they stay motivated at work.
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What does great customer service look like for Security Guards?
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Near miss reporting, and why it’s so important